Security & Privacy Policy
Compliance and certifications. This site is committed to the highest international privacy and security regulations. Our website security certificates include PCI DSS Level 1, Soc 2 Type 2 and several ISOs, and we’re compliant with GDPR, CCPA, LGPD.
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Information Security and the protection of user and site visitor data is of the highest priority at Time2Talk. Our Website host Security team uses an Information Security Program based on international best practices, and it’s constantly evolving to address emerging threats. We also implement data encryption using HTTPS, TLS 1.2 and above, and SSL.
Our website software engineers develop our platform with a security by design approach, which means they keep security and privacy top of mind throughout all design phases. We seek to add as many default and out-of-the-box security boundaries to our systems as possible, in order to reduce the probability of vulnerabilities and to support secure development.
Our website comes with an SSL certificate. You can read more about SSL and HTTPS here.
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Privacy Policy
Terms, Conditions & Cookies
Welcome to Time2Talk, also known as Time2Talk Counselling Services. We are dedicated to providing a wide range of materials on our website (the ‘Site’), which include information, documents, communications, files, text, graphics, software, and products (collectively referred to as ‘Materials’). The use of these Materials is governed by the terms and conditions outlined in this document, along with any updates made by Time2Talk. By engaging with, downloading, or installing any of the Materials, you agree to comply with these Terms and Conditions. If you do not agree with these terms, we kindly ask you to refrain from using or accessing the Materials.
1. Data Collection and Usage
We are committed to protecting your privacy. We may collect personal information when you interact with our Site, including but not limited to your name, email address, and usage data. This information may be used to improve our services, provide customer support, and communicate with you. We utilise cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
2. User Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. If you wish to exercise these rights, please contact us using the information provided at the end of this policy.
3. Ownership and Restrictions
All rights, title, and ownership of the Materials are retained by Time2Talk and its suppliers. You agree not to engage in any unauthorised use of the Materials, which includes, but is not limited to, copying, republishing, framing, posting, transferring, displaying, performing, downloading, transmitting, modifying, renting, leasing, loaning, selling, assigning, distributing, licensing, sublicensing, reverse engineering, or creating derivative works from the Materials, except as expressly permitted herein. Unauthorised use may result in violations of copyright, trademark, privacy laws, and may expose you to civil or criminal penalties.
4. Third-party Services / Sites
Please note that our Site may contain links to third-party websites or services. Time2Talk is not responsible for the privacy practices or content of those sites. If you engage with any third-party services, you do so at your own risk and should review their respective privacy policies.
5. Limited License
Time2Talk grants you a limited, non-exclusive license to use a single copy of the Materials for personal, non-commercial purposes, provided that you retain all copyright and proprietary notices without alteration. Certain components within the Materials may be designated as sample software code (the ‘Sample Code’). If a License Agreement pertains to this Sample Code, that agreement will govern its use. In the absence of a License Agreement, you may use the Sample Code according to these Terms and Conditions, which permit copying, performing, displaying, distributing, creating derivative works, modifying, and sublicensing it through various channels. However, it is important to note that content such as images, ringtones, or graphics does not fall under the definition of Sample Code.
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6. Termination
These Terms and Conditions will remain in effect until Time2Talk decides to terminate them. We reserve the right to terminate our agreements with you or any other party at our sole discretion, at any time, and for any reason, without prior notice. Upon termination, all rights granted to you will immediately cease, and you are required to discontinue the use of the Materials and the Site without delay, including the deletion of all copies in your possession. If we determine you have violated our Terms and Conditions, we may terminate your access to the Site and take any additional actions we deem necessary.
7. Liability Limitations
The Materials are provided on an ‘as is’ basis, with no warranties of any kind. We expressly disclaim all warranties, whether expressed or implied, including, but not limited to, implied warranties of merchantability, accuracy, fitness for a particular purpose, and non-infringement. We cannot guarantee that the functionalities within the Materials will meet your requirements, operate without interruptions or errors, or that any defects will be rectified. No information provided, whether orally or in writing, shall create any warranty or extend our liability.
8. Jurisdiction and Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Northern Ireland. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Northern Ireland.
9. Contact Information
If you have any questions or concerns regarding this privacy policy or our terms and conditions, please contact us at:
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